Sermicro Digital becomes DRUID AI's exclusive partner in Spain, expanding Agentic AI solutions across the region with strategic impact.
Grupo Sermicro Digital, leader in digital services in Iberia and Latin America, and DRUID AI, a leading enterprise AI platform for creating, deploying, and orchestrating AI agents, have strengthened their strategic alliance. Thanks to the extension of their agreement, Sermicro Digital Group becomes the exclusive partner of DRUID AI in Spain, assuming the commercial and service representation of the DRUID AI platform in the country.
This partnership excels in maximizing the impact of AI agents and AI-driven solutions by combining DRUID AI's innovative platform with Sermicro Digital Group's expertise and management capabilities. The collaboration includes developing, integrating, monitoring, and optimizing virtual agents, ensuring that organizations can deploy and manage these solutions efficiently, securely, and aligned with their strategic objectives. In addition, the collaboration extends to Portugal and Latin America, consolidating the expansion of agentic AI solutions in key markets.
DRUID AI: The leading enterprise Agentic AI platform
AI-driven solutions are no longer just an emerging technology but a strategic business tool. However, the full potential of virtual agents and hyper-automation is only unlocked when backed by a secure and scalable platform.
DRUID AI provides a robust solution that allows you to deploy, manage, evolve, and monitor hundreds of agents in production from a unified environment.
The distinguishing features of DRUID AI include:
- Centralized governance: Management and orchestration of agents in different channels (web, apps, social networks, internal systems) and across various business functions.
- Advanced analytical capabilities: Measuring agent performance, identifying patterns, and adjusting responses in real-time.
- Full integration with business ecosystems: Seamless integration with CRM, ERP, and automation solutions (RPA).
- Security and compliance: Advanced encryption, access control, and compliance with regulations such as ISO27001, or GDPR.
- Scalability and resilience: Ability to adapt to changing needs without operational disruption.
Thanks to these features, DRUID AI is positioned as a leading conversational and Agentic AI ecosystem, ensuring that companies can optimise interactions, improve user experience, and reduce operational costs by up to 30%.
Ángel García, Chief Technology and Transformation Officer of Sermicro Digital Group, said: "This alliance with DRUID AI is a strategic step to become the benchmark for conversational AI in Spain. With exclusivity in the country, we assure our customers an advanced, secure and fully managed solution that responds to current market needs. The implementation of conversational agents and hyper-automation technologies only reaches its full potential when supported by a robust management platform such as DRUID, which simplifies the administration of a complex ecosystem and ensures that artificial intelligence is continuously adapted to the needs of each organisation. With its ability to measure, optimise, integrate and scale, the DRUID conversational agent management platform is uniquely suited to build customised, robust, efficient and future-proof AI systems.
Irina Dochitu, VP of Global Partners and Alliances at DRUID, said: "This extended alliance with Sermicro Digital Group reinforces our commitment to expanding the reach of agentic AI in key markets, like Spain. By combining DRUID AI’s cutting-edge technology with Sermicro’s expertise, we enable organizations to seamlessly integrate, manage, and scale AI agents that adapt to unique workflows, enhance every business unit and function, and drive new growth opportunities."
A partnership that marks the future of AI for our customers
The agreement between DRUID AI and Sermicro Digital Group marks a milestone in the expansion of conversational artificial intelligence. With a strategy focused on hyper-automation and the integration of virtual agents in two environments: business processes and ICT services, this collaboration enables organizations to adopt AI effectively, improving efficiency, reducing costs, and transforming the experience of employees and customers.
Thanks to this alliance, DRUID AI and Sermicro Digital Group are positioned as the benchmark in agentic AI solutions, driving a new era in business digitalization.
About DRUID AI
DRUID AI (www.druidai.com) is an end-to-end, enterprise AI platform that enables lightning-fast development and deployment of AI Agents for teams looking to automate business processes and improve access to knowledgebases. DRUID AI Agents enable personalized, omnichannel, and secured interactions while seamlessly integrating with existing business systems and RPA technologies. Since 2018, DRUID AI has been actively pursuing its vision of providing each employee with an intelligent virtual assistant, establishing an extensive 200+ partner network, and servicing 300+ clients worldwide.
About SERMICRO Digital Group
Sermicro Digital Group (www.gruposermicro.com) is a set of consolidated companies in the technology sector and specialised in the Digital Transformation of organisations, offering solutions and services for more than 4 decades. With a solid reputation backed by the trust of its customers, it has a wide range of digital services and solutions related to digital transformation, such as: Applications and Data, Cybersecurity, Digital Workplace, Infrastructures and Cloud, Communications, AI Consulting, Sustainable Logistics, etc. Our focus on quality, innovation, sustainability and continuous improvement is embodied in our operational centres, which apply the latest technologies and methodologies to offer efficient and customised solutions to our clients. In this way, we contribute to the economic, social and environmental development of our surroundings.