Drive a New Era of CX Excellence
When agents are overwhelmed, your service slows down. Autonomous AI agents deliver real-time support and insights, helping human agents work smarter while ensuring continuous service improvement.
Customer Inquiry Handling That Feels Human
Your customers get instant, personalized responses that feel natural and helpful. DRUID's AI agents understand context and provide accurate answers, delivering secure, efficient, and effortless support at scale.
Connect Any Channel, Secure Every Interaction
DRUID’s AI Agents seamlessly integrate with existing contact center platforms, telephony systems, CRMs, or ITSM tools through pre-built connectors, APIs, or RPA. Powered by the DRUID Conductor’s orchestration, interactions across voice, chat, and email are encrypted end-to-end, with role-based access and full audit trails. This ensures that customer data remains secure while you automate Tier-0/1 tasks at scale — all while staying GDPR - and ISO-compliant.
Liberty Shared Services Uses DRUID to Deploy Multi-language AI Agents That Automate 65% of Internal Support Queries
Liberty Global transformed internal operations and enabled real-time access to information using DRUID AI technology to automate internal queries while improving efficiency and satisfaction.
- 65%
internal support queries automated and growing towards 75% - +10k
multi-language tickets automated during a 10-month period - 78%
of resolutions ranked as highly satisfactory by users
Automate Tier-0/Tier-1 Tasks and Cut Intake by 30%-60% with DRUID AI Agents and Intelligent Apps
Deploying AI Agents and intelligent automation for customer support and call centers is a breeze with the DRUID solution library that features over 500 skills available in ready-made templates that cover multiple processes.
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What Our Customers Are Saying
"FAN Courier always knows how to adapt to market changes quickly. I am glad that we partnered with DRUID, a company that helped us to reshape one of the most important areas - the digital interaction with our customers"
Crafted and Cultivated with Leading Companies
Elite technology and consultancy companies partner with DRUID to build sophisticated hyper-automation projects. We share a common goal: propelling businesses across all industries toward new levels of efficiency and innovation.
