Personalized Shopping Experiences with Agentic AI
DRUID’s AI agents for retail reduce drop-off by guiding buyers seamlessly across channels with product discovery, content recommendation, or upselling — boosting conversion, order value, and overall customer experience.
24/7 Support That Builds Loyalty
DRUID AI Agents instantly resolve inquiries, track orders, and handle purchase-related issues across any channel — including payments flows — ensuring faster resolution, smoother transactions, and a seamless customer journey.
An AI-driven Ecosystem That Unifies Your Operations
DRUID’s smart integration layer streamlines operations, enhances CX, and drives revenue - across all platforms and channels.
The Largest Retailer in Australia Enhances Customer Experience with DRUID's AI Agents
One of Australia’s leading retail chains elevated customer experience and boosted conversion rates with DRUID’s personal shop assistant, while streamlining service operations through live chat support and FAQ automation.
- 4X
greater website conversion rates through personalized product recommendations - 37%
time saved by customer support - 40%
increase in customer satisfaction
Provide a Superior Customer Experience While Increasing Revenue Through Automation Enabled by AI Agents
Deploying AI Agents and intelligent automation for retail is a breeze with the DRUID solution library that features over 500 skills available in ready-made templates that cover multiple processes.
DRUID AI Agents act as personal shopping guides—navigating buyers through catalogs, surfacing the most relevant items, and delivering dynamic product suggestions based on each customer’s 360° profile.
What Our Customers Are Saying
“The team has been generous with their time and insight. They've been flexible on how we construct and deploy the solution within our own user experience.”
“Druid has an exceptional talent in identifying customer's expectations, translating even unstructured requests into clear, straightforward requirements and delivering beyond expectations.”
“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
“This product has improved our overall performance in technical support by 15 – 20%”
Developed and Deployed in Distinguished Company
Leading technology and consultancy companies trust the DRUID technology to build complex hyper-automation projects with various use cases, across all industries.
