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AI AGENTS FOR RETAIL

Revolutionize Your Retail Business With AI Agents and Intelligent Automation

Use AI Agents and intelligent automation to enable an interactive customer experience while automating customized deals and product suggestions, live order updates, delivery tracking, payments, returns and more.
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Global business and digital transformation leaders trust DRUID
THE RISE OF AI AGENTS IN RETAIL

Deploy the Latest AI Technology to Meet Ever-Changing Customer Expectations

Customer service in Retail is evolving thanks to AI Agents and intelligent automation, so repetitive tasks in processes like order management, invoicing, and customer support are being automated so people can focus on work that contributes most to customer satisfaction.

90%
of customer interactions will be automated using AI Agents and intelligent apps
85%
of the customer relationships will be managed without interacting with humans
70%
of white-collar workers will use AI Agents and Generative AI platforms daily
30%
of customer service costs can be reduced by deploying AI Agents and intelligent automation
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THE AI AGENT LAYER TO ANY RETAIL PROCESS

Provide a Superior Customer Experience While Increasing Revenue Through Automation Enabled by AI Agents

Deploying AI Agents and intelligent automation for retail is a breeze with the DRUID solution library that features over 500 skills available in ready-made templates that cover multiple processes.

Order processing

Automate order processing through conversation flows and advanced integrations with your internal systems and payment processing platforms.

Delivery tracking

Enable advanced live order and delivery tracking in conversations through integrations with courier platforms via APIs, SQL, and RPA.

Product suggestions

Use automation through AI-powered robots and customer profile analytics to enable dynamic product suggestions pro-actively or on request.

Customer feedback

Use multi-channel AI Agents to collect and process customer feedback automatically and provide a superior customer experience.

Marketing automation

Add customized multi-channel capabilities to your marketing automation campaigns and boost conversion rate.

24/7 customer support

DRUID AI Agents and Knowledgebase enable retailers to provide 24/7 support for fast problem resolution.

TESTIMONIALS

What Our Customers Are Saying

PROFITechnology Director

"Implementing DRUID as a tool to simplify the whole hiring process, has brought improvements both in terms of time spent on documents and accuracy of data recorded, as the information is automatically filled in and entered into the system."

ERSTE GROUPIT Director

"The DRUID Platform's high configurability, advanced NLP features, flexibility, and ease of use helped us to configure and deploy AI-powered chatbots that greatly optimized the leasing offer generation and contract signing processes"

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OTP BANKProject Management Director

"The DRUID team's expertise in Financial Services and fast response time allowed them to deploy the conversational AI project in just 2 weeks. Thanks to the conversational AI platform integration with UiPath RPA we can process 3x more requests with the same resources"

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GLOBAL STRATEGIC PARTNERSHIPS

Developed and Deployed in Distinguished Company

Leading technology and consultancy companies trust the DRUID technology to build complex hyper-automation projects with various use cases, across all industries.

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TALK TO AN EXPERT

Let's discuss how conversational robots equipped with generative AI and intelligent automation can empower your teams.
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