London, 17 January 2024 – DRUID, a global leader in conversational and generative AI technology, and Tquila Automation, intelligent automation specialists, have announced a strategic partnership. This collaboration aims to integrate DRUID's advanced AI-driven technologies with Tquila Automation's intelligent automation services, transforming how enterprises operate and interact with their customers, employees, and business applications.
Known for its expertise in streamlining and automating complex business processes with the UiPath AI-powered platform, Tquila Automation provides automation advisory, delivery, and managed services to enterprises seeking to harness the value of intelligent automation solutions. The firm is headquartered in Austin, TX, with offices and delivery centers across the US, UK, Netherlands, Romania, and Argentina.
The partnership signifies a shared vision between DRUID and Tquila Automation: to empower businesses with sophisticated, AI-driven solutions that redefine customer and employee engagement. It includes the integration of Large Language Models (LLMs) like Azure OpenAI (ChatGPT) and DRUID’s proprietary LLM in enterprise operations.
Tquila Automation’s clients will be able to scale generative AI solutions accessed via conversational messaging. It will offer an omnichannel chat function to enable users to trigger automated workflows – offering new and more accessible ways for businesses to use intelligent automation solutions.
It promises to deliver seamless and intelligent interactions between customers, employees, and business applications, enhancing efficiency and accessibility.
"Leveraging Tquila Automation's expertise in automation with our advanced AI conversational technology represents a groundbreaking step in business process automation", said Liviu Dragan, CEO of DRUID. "Our combined strengths will not only enhance business operations but also transform how enterprises engage with their customers in the digital age."
“Many of our customers are exploring generative AI, but they have concerns regarding data governance and compliance. DRUID’s AI platform offers a secure way to start experimenting and scaling automation with generative AI capabilities. Our clients can now utilize LLMs across their own data without the risks associated with open platforms. This creates new opportunities to enhance the client and employee experience. We are thrilled to partner with DRUID AI and extend this capability to our customers”, said Ryan Northington, CEO of Tquila Automation.
Tquila Automation's commitment to delivering innovative automation solutions is complemented by DRUID's conversational AI technology, which allows natural language interactions with enterprise systems. This synergy promises to open new avenues for businesses, enabling their customers to thrive in an increasingly AI-powered world.
***
About DRUID:
DRUID (www.druidai.com) is an end-to-end platform for building, deploying, and scaling AI-driven Conversational Business Applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue (learning and adapting to new systems). In addition, DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization's language via open integrations with any existing enterprise systems and RPA technologies. Starting with 2018, DRUID actively builds on its vision to provide each employee with an intelligent virtual assistant, establishing an extensive 160+ partner network and servicing 200+ clients worldwide.
About Tquila Automation:
Tquila Automation (www.tquila-automation.com) is a global intelligent automation consultancy and implementation partner. It supports enterprising and ambitious businesses to dramatically improve the way they work by removing onerous tasks and processes, releasing human workers to focus on value-added productivity.
The consultancy is a trusted and invaluable partner, providing expert insight and innovative solutions to clients looking to harness intelligent automation’s potential. It believes that intelligent automation has the power to expedite business transformation, enhance enterprise value, and deliver a positive impact on people’s lives.
Tquila Automation has offices in Austin (Texas), Amsterdam, Birmingham (Alabama), Buenos Aires, Bucharest, Cardiff, Houston (Texas), and London. Discover more at tquila-automation.com.
