The benefits of AI-driven IT support systems range from improving real-time support and boosting user experience to making budget spending more...
Conversational AI helps housing associations make the best use of their shrinking operational budgets while improving tenant and employee engagement.
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Technology that improves employee and customer experience and protects IT investments will dominate this year’s IT budgets. Here's what you should...
Conversational AI is transforming the education sector. It makes it more efficient and better suited for preparing future generations for success in...
The technology-dominated world we live in is filled with promises of enhanced productivity and job satisfaction, but does that mean human jobs are...
Find out how Conversational AI helps HR departments prepare for the upcoming challenges of 2023 and set-up their organizations for the future of work.
Today retailers must take advantage of data and AI conversational business applications to elevate the customer experience in newer, more meaningful...
Generative AI has taken the stage due to its best representation so far, ChatGPT. If you feel overwhelmed by all the jargon, this article is for you.
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New year, new retail challenges! Incorporating conversational AI to foster customer loyalty and offer the best customer experience is becoming a...
If the pandemic accelerated digital transformation and drove businesses and their HR leaders to work differently, what will the economic slowdown...
Imagine what work made fun and meaningful could look like! Employees are freed to focus on more profitable opportunities and create real business...
Today's patient seeks support and information at his leisure via all channels, and he expects a seamless, impeccable experience with each health...
What are the most important AI technology trends that business leaders need to invest in to grow customer satisfaction and business revenue in 2023?
Get the latest insights on how conversational AI and automation are transforming the way teams work, while enabling cost savings and better user experience.