In the Press - DRUID Conversational AI

Im-Par Partners with DRUID to Integrate AI Agents and Enhance Its Payment Platform Capabilities

Written by DRUID AI | Feb 21, 2025 9:55:02 AM

DRUID AI, an enterprise AI platform for building, deploying, and orchestrating AI automation agents, and Im-Par, a revolutionary AI-driven payments platform for banking have joined forces to enhance the future of intelligent payments. This strategic partnership integrates DRUID’s AI Agents into Im-PAI, Im-Par’s payments platform, ensuring seamless payment experiences, reducing operational costs, and enabling real-time, personalized customer interactions. 

The financial sector faces increasing challenges, including regulatory compliance, cybersecurity threats, legacy system limitations, rising operational costs, and the demand for instant, secure transactions to meet evolving customer expectations.

Im-PAI is more than just a product; it’s a revolution in the payments industry, designed to meet the evolving needs of modern banking. The platform can handle the complexities of global transactions, offering real-time processing capabilities that ensure efficiency and customer satisfaction.

By incorporating DRUID’s AI-driven agents, the platform now offers:

✅ Seamless User Experience – Natural, human-like AI interactions that make payment processes faster, smarter, and more intuitive.

✅ Simplified Onboarding & Support – AI-powered assistance in 60+ languages streamlines onboarding for new team members and customers by automating document processing, authentication, and payment navigation, ensuring a seamless experience.

✅ Enhanced Transaction Visibility – AI Agents provide real-time assistance for payment queries, refunds, and transaction statuses, improving accuracy, reliability, and decision-making.

✅ Optimized Operations – Automation of complex payment tasks reduces manual workload, streamlining finance and banking operations.

Through this collaboration, MaxMe, ImPAI’s AI-driven assistant, will leverage DRUID AI’s conversational and automation capabilities, enabling financial institutions to scale effortlessly, reduce human errors, and boost productivity in a rapidly evolving digital payments landscape.

" The future of payments is intelligent, interactive, and frictionless," said Sertac Cetiner, CEO of Im-Par. " By integrating DRUID AI’s conversational technology into our AI assistant, MaxMe, we are setting a new standard for payment automation. This innovation brings conversational AI directly into transaction workflows, transforming payment interactions into a seamless and intuitive experience. Financial institutions can now provide real-time support, automate complex requests, and reduce operational inefficiencies—creating a more efficient, digital-first payment journey.“

"At DRUID AI, we believe that AI-driven solutions are key to transforming financial services and payments," said Irina Dochitu, VP of Global Partnerships and Alliances at DRUID AI. "By integrating our AI Agents into payment systems, we empower financial institutions with intelligent automation and greater operational efficiency. At the same time, we enhance user experiences by enabling real-time access to transactional insights, account-related queries, seamless transaction handling, and more."


About DRUID AI

DRUID AI (www.druidai.com) is an end-to-end, enterprise AI platform that enables lightning-fast development and deployment of AI Agents for teams looking to automate business processes and improve access to knowledgebases. DRUID AI Agents enable personalized, omnichannel, and secured interactions while seamlessly integrating with existing business systems and RPA technologies. Since 2018, DRUID AI has been actively pursuing its vision of providing each employee with an intelligent virtual assistant, establishing an extensive 200+ partner network, and servicing 300+ clients worldwide.

About Im-Par

Im-Par (Implementation Partners GmbH) (im-par.de) is a German-based fintech company on a mission to revolutionize banking through AI-driven payment solutions. Its ImPAI platform enables real-time, high-performance payment processing, seamlessly integrating with banking systems via API-based connectivity. Built on a cloud-native, microservices architecture, it simplifies multi-bank operations, reduces costs, and automates complex workflows.

Committed to driving innovation, Im-Par empowers financial institutions with scalable, AI-powered solutions that enhance efficiency, minimize manual intervention, and accelerate digital transformation. Supporting SEPA, SWIFT, and European domestic ACH and RTGS schemes (like SIC, CERTIS, GIRO), ImPAI ensures compliance while enabling banks to stay ahead in an evolving financial landscape.