Tangent Solutions, a Software, and Automation company specializing in a cutting-edge development, and DRUID, a leader in conversational AI technology for enterprise productivity, today proudly announced their new strategic partnership.
This is the first DRUID Partnership in the South African market. This new partnership enables Tangent Solutions to provide optimized services in the automation space, by building and deploying multichannel AI-powered chatbots in a matter of days, and connecting them to any business system via APIs, ODBC, or RPA, enabling end-to-end automation in the process.
To ensure optimal implementation and support, the partnership also includes additional certification of Tangent’s highly skilled and certified RPA developers. Ultimately, this new initiative enables Tangent Solutions, already a UiPath Gold and USN partner, to enhance their ability to deliver hyperautomation to enterprise customers, transforming business processes, optimizing customer interactions, reducing costs, and enabling consistency throughout organizations.
“DRUID, coupled with our Robotics offering, brings a new paradigm of customer experience and service through omnichannel text and voice interactions. Historically built in a linear non-dynamic way, this integrated communication platform is well-positioned to enhance user experience, improve quality and boost engagement for our customers”, stated Glen Ansell, Intelligent Automation Practice Lead at Tangent Solutions.
“We look forward to our partnership with Tangent Solutions to advance our mission and accelerate our long-term growth strategy. DRUID and Tangent Solutions share a culture centered around innovation, people, communities, and the customers we serve. The synergies between our companies are proximate and compelling. We are uniquely positioned to make conversational AI known all over the world while delivering significant value for our shareholders", stated Simona Hurjui, Alliances and Channels Partner Enablement Lead, DRUID.
About DRUID
DRUID (www.druidai.com) is a global leader in Conversational AI Automation. DRUID’s no-code platform enables enterprises to automate customer and employee communications using AI-driven virtual assistants. 500 predefined conversational skills and award-winning native connector with UiPath bots offer 3x-5x faster deployments. DRUID is available in any deployment scenario and supports conversations in any language and on any digital channel.
About Tangent Solutions
Tangent Solutions (www.tangentsolutions.co.za), a Division of Jurumani Solutions (Pty) Ltd, is a young and energetic company taking an innovative and disruptive approach on digital transformation, from software design to intelligent automation and Cloud. We implement technology, processes, and methodologies that make it easy to produce high-quality products. As a UiPath Gold Partner and leading RPA partner on the continent, Tangent Solutions leverages the power of Intelligent Automation to provide services that support clients strategically and operationally as they confront the largest challenges presented by industry in rapid evolution.