London, 15th of October 2024 – DRUID AI, a leading end-to-end platform for building, deploying, and scaling generative AI-powered agents and Conversational Business Applications (CBA), is thrilled to announce its partnership with Abitech, a prominent technology solutions provider in Chile.
DRUID AI, a leading end-to-end platform for conversational and agentic AI, is thrilled to announce its partnership with Abitech, a prominent technology solutions provider in LATAM, Chile. This strategic alliance aims to empower businesses across various sectors in Latin America through digital transformation by integrating generative AI solutions that streamline operations, enhance customer engagement, and drive innovation.
As organizations strive to adapt to the rapidly evolving digital landscape, the collaboration between DRUID and Abitech brings together DRUID’s cutting-edge AI technology and Abitech’s extensive industry expertise. This partnership will enable businesses to leverage AI-powered agents to improve efficiency, reduce costs, and deliver exceptional customer experiences.
As Latin American businesses increasingly recognize the need for digital advancement and are eager to adopt these solutions, Abitech acknowledges that many companies in the region face significant challenges, including a talent shortage in tech roles, fragmented customer experiences, and the need for efficient operational processes, which can hinder their progress:
1. Fragmented Customer Experiences: Many businesses struggle to provide consistent and personalized customer interactions across multiple channels.
DRUID’s AI-driven agents unify customer engagement across platforms, ensuring a seamless and tailored experience.
2. Operational Inefficiencies: Companies often deal with cumbersome manual processes that waste time and resources, hindering growth and responsiveness.
DRUID’s and Abitech’s automation capabilities streamline workflows, allowing businesses to focus on strategic initiatives while reducing operational costs.
3. Talent Shortages: The region faces a scarcity of skilled workers in technology and customer service roles, making it difficult for businesses to maintain high service standards.
DRUID’s virtual assistants can effectively handle routine inquiries, freeing up human resources for more complex tasks and improving service quality.
4. Market Volatility: The unpredictable nature of the Latin American economy requires businesses to be agile and adaptable to changing market conditions.
DRUID’s AI solutions enable real-time data analysis and insights, allowing companies to pivot quickly in response to market fluctuations.
“Partnering with Abitech allows us to expand our footprint in the Latin American market and provide innovative solutions to local businesses,” said Irina Dochitu, Vice President, Global Partners and Alliances at DRUID. “We believe that by combining our strengths, we can help organizations in LATAM with a particular focus on Chile to harness the power of generative AI to overcome challenges and seize new opportunities.”
Abitech shares this vision, recognizing the transformative potential of AI in optimizing business processes. “For me, it is a great achievement to be able to join forces with DRUID AI to drive development in the region. Latin America is a market with enormous potential, and I am convinced that through alliances like this, we can generate significant and sustainable value for the market” said Rodrigo Neira, Co-founder and CTO at Abitech. “This synergy not only boosts our RPA solutions but also amplifies the capabilities for interaction and data processing at every level of the organization. Together, we are poised to revolutionize the way businesses operate in LATAM.”
The partnership will focus on delivering tailored solutions that address these specific industry challenges. By integrating DRUID’s AI capabilities with Abitech’s local market knowledge, businesses can expect a seamless implementation process and rapid ROI.
About Abitech:
Abitech (www.abitech.cl) is a technology solutions provider in Chile, specializing in process automation using RPA technologies throughout Latin America, with a particular focus on Chile. Abitech’s mission is to help organizations optimize their operations by implementing automated solutions that allow for greater efficiency, cost reduction, and improved accuracy in repetitive tasks. With a commitment to excellence and customer-centric services, Abitech partners with organizations to enhance their operational capabilities through innovative technology.
About DRUID AI:
DRUID AI (www.druidai.com) is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID AI unifies and enhances the existing technology landscape while mitigating app fatigue. Since 2018, DRUID AI has actively built on its vision to provide each employee with an intelligent virtual assistant, establishing an extensive 160+ partner network and servicing 200+ clients worldwide.