London, 3rd of October 2024 – In an exciting development, DRUID AI, a global leader in conversational and generative AI technology is announcing a strategic partnership with Zaky ITS, a subsidiary of Taawun Al Khair, a move that is set to significantly impact the technology landscape in Saudi Arabia.
The partnership will establish Zaky ITS as the Regional Partner for DRUID AI, whose cutting-edge technologies like AI Agents, are already transforming businesses worldwide, empowering them with superior customer experiences, improved efficiency, and streamlined operations.
A Strategic Alliance to Drive Innovation
Through this strategic partnership, Zaky ITS will be at the helm of introducing and implementing DRUID AI’s cutting-edge technologies across Saudi Arabia, ensuring that businesses in the region have access to some of the most advanced AI tools available.
With 9 in 10 organizations looking to AI to give them a competitive edge, DRUID AI’s multi-channel, omni-data source Conversational AI platform unleashes the power of an organization’s data and makes it accessible and useful to any user.
From providing 24/7 personalized support to customers in financial services regarding bill payments or loan applications to buying assistance to increase conversions and boost revenues for retail customers, DRUID AI tailors every conversation with highly accurate and contextual responses. Regardless of where an organization sits on its AI journey, DRUID AI makes deploying conversational AI intuitive, secure, and impactful for every organization.
Unlike other platforms, DRUID AI's solutions are fully integrated with various enterprise data sources and leading large language models (LLMs). This integration enables a higher level of sophistication compared to traditional chatbots, allowing for task-solving, needs anticipation, and delivering accurate and reliable support to both customers and employees.
Additionally, DRUID's latest innovation, the DRUID Conductor, serves as a central hub that effectively coordinates a network of specialized AI agents to meet various business needs. This intelligent system seamlessly integrates with multiple bots and uses advanced intent recognition to accurately identify user requirements and assign tasks to the most suitable bot. The outcome is a streamlined and highly efficient user experience, with tasks executed with precision and agility.
The Impact on Saudi Arabia's Tech Ecosystem
This partnership is not just a significant milestone for Zaky ITS and DRUID AI, but also for the broader tech ecosystem in Saudi Arabia. The introduction of DRUID AI’s technologies through Zaky ITS is expected to catalyze innovation across various sectors, from finance and healthcare to manufacturing and retail. By leveraging DRUID AI's expertise in conversational AI, automation, and analytics, Zaky ITS aims to empower organizations in the region to enhance their operational efficiency and customer engagement.
Umer Abdul Ahad, the founder of Zaky ITS, expressed his excitement about the partnership, stating:
"This collaboration with DRUID AI marks a significant step forward in our mission to transform the technology landscape in Saudi Arabia. By integrating DRUID's cutting-edge AI technologies, we aim to empower local businesses with advanced solutions that enhance customer engagement and operational efficiency. Together, we are driving innovation and shaping the future of AI in the region."
More to Come at the Seamless Event, in Saudi Arabia
DRUID AI together with Zaky ITS will be joining the largest fintech and retail expo and conference in the region, taking place in Riyadh, on October 22-24. The Seamless event will serve as a platform to discuss the future of AI in Saudi Arabia, with Zaky ITS and DRUID AI leading the charge.
You will have the chance to explore firsthand how Conversational AI and automation are transforming the banking, retail, and e-commerce sectors due to their ability to hyper-personalize customer experiences, streamline business operations, and boost revenues by visiting us at booth T40-H3. To make the most of your time at the event, we encourage you to book a meeting with our team in advance and secure a personalized consultation on how DRUID AI can accelerate your digital transformation: Register and Meet us at the Biggest Fintech and Retail AI Expo Show in Saudi Arabia (druidai.com).
And that’s not all. We will officially announce the strategic partnership between Zaky ITS and DRUID AI, which is likely to be a pivotal moment for the technology sector in the region.
About DRUID
DRUID (www.druidai.com) is an end-to-end platform for building, deploying, and scaling AI-driven conversational business applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue (learning and adapting to new systems). In addition, DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization's language via open integrations with any existing enterprise systems and RPA technologies. Starting with 2018, DRUID actively builds on its vision to provide each employee with an intelligent virtual assistant, establishing an extensive 160+ partner network and servicing 200+ clients worldwide.
***
About Zaky ITS
Zaky ITS (www.zakyits.com) is a pioneering leader in the realm of intelligent information technology solutions in Saudi Arabia. Our focus on innovation and cutting-edge technology drives us to provide exceptional services that cater to the dynamic needs of businesses in the digital age. At Zaky ITS, we are committed to fostering technological advancement and driving digital transformation across the Kingdom of Saudi Arabia.