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AI AGENTS FOR BANKING

Create an Intelligent Bank With AI Agents and Conversational Business Apps

Onboard customers 10x faster with full KYC capabilities, collect customer feedback, and enable 24/7 customer support automation through an omnichannel experience powered by AI Agents.
Global business and digital transformation leaders trust DRUID
THE RISE OF AI AGENTS IN BANKING

Next-Gen Customer Interactions as a Key Differentiator in Banking

Banks can achieve significant improvements in sales, cost reduction, and customer retention with the help of AI agents. These intelligent assistants automate key processes, predict customer needs, and enable personalized marketing, leading to more efficient operations and stronger customer engagement.

90%
of customer interactions will be automated using AI Agents and intelligent apps
85%
of the customer relationships in banking will be managed without interacting with humans
44%
of repetitive finance tasks will be automated with AI Agents and intelligent apps in the next 3 years
2.5B
customer service hours will be saved using AI Agents powered by Generative AI
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THE AI AGENT LAYER TO EVERY BANKING PROCESS

Make Banking as Simple as Asking Your Best Friend

Deploy AI Agents, Knowledgebases, and Generative Business Apps for banking in days. Jumpstart your automation journey with DRUID's library of 500+ ready-to-use templates, designed to automate a wide range of processes.

Finance tips

Gain control of your finances with personalized budgeting tips and savings suggestions. DRUID's AI Agents analyze your transaction history to provide tailored advice on how to manage your money effectively.

Customer self-service

Simplify your banking experience with automated self-service options.  Manage payments and transfers, check balances, learn about interest rates, and open new credit lines with ease, all through DRUID's AI-powered platform.

On-boarding

Enjoy a seamless and efficient onboarding experience.  Register, authenticate, and open accounts quickly and easily with DRUID's AI-driven platform.

Customer feedback

Gather and analyze customer feedback effortlessly.  Collect valuable insights and improve customer experience with automated feedback processing, powered by DRUID.

Marketing automation

Boost your marketing campaign performance with personalized, multi-channel outreach.  Increase your conversion rates and engage customers effectively with DRUID's AI-powered marketing automation.

24/7 customer support

Provide instant support to your customers, around the clock.  DRUID's AI Agents integrate seamlessly with your knowledge base to offer 24/7 assistance and fast problem resolution.

BANKING | OPERATIONS HELPDESK

Banca Transilvania Uses DRUID AI Agents to Boost its Productivity With Intelligent Automation

One of the largest banks in Eastern Europe relies on DRUID’s AI Agents and Generative Business Apps to increase internal operational productivity and operational processes.

  • 123,524
    conversations initiated related to helpdesk automation
  • +6700
    employees across 500 offices that actively used the DRUID AI Agent 
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TESTIMONIALS

What Our Customers Are Saying

BANCA TRANSILVANIADigital Technology Director

"Over 8000 employees in our offices now interact much more easily with our HR department through the DRUID virtual assistants. Thanks to the flexibility of this platform we're now using it to deploy other bots which will streamline our operational processes"

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ERSTE GROUPIT Director

"The DRUID Platform's high configurability, advanced NLP features, flexibility, and ease of use helped us to configure and deploy AI Agents that greatly optimized the leasing offer generation and contract signing processes"

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OTP BANKProject Management Director

"The DRUID team's expertise in Financial Services and fast response time allowed them to deploy the conversational AI project in just 2 weeks. Thanks to the conversational AI platform integration with UiPath RPA we can process 3x more requests with the same resources"

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GLOBAL STRATEGIC PARTNERSHIPS

Crafted and Cultivated with Leading Companies

Elite technology and consultancy companies partner with DRUID to build sophisticated hyper-automation projects. We share a common goal:  propelling businesses across all industries toward new levels of efficiency and innovation.

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READY TO SEE OUR AI AGENTS IN ACTION?

See how DRUID's Generative AI Agents can handle repetitive tasks, allowing your team to focus on what truly matters. Schedule a demo with our experts.