How to Design a Streamlined Banking Experience with AI Agents
Modern technology has certainly solved numerous business problems. However, as technology ...
Delivering CX in Healthcare: What Do Patients Really Want?
Healthcare is one of the most vital impactors of people’s quality of life. However, it is one of the most ...
6 Global Healthcare Challenges & How Conversational AI Can Help
Beginning in March 2020, with the onset of the COVID-19 pandemic, the healthcare industry had ...
Top Tips for Conversational AI Training
Conversational AI agents (including chatbots, virtual assistants, robots, and more) are ...
Navigating EBA, FCA, and SMCR Guidelines for AI
2021 marked a year of enhanced dependence on technology. As companies shifted to ...
Conversational AI in Healthcare: What Comes Next?
Conversational AI has been making a significant impact across various fields for several ...
Automation Trends in Digital-First Financial Services: Hyper-Personalization
Modern applications in artificial intelligence (AI), like AI automation, AI Agents, and ...
Conversational AI in Healthcare: Top Implementation Tips
While chatbots have been around for a few years now, the concept of healthcare chatbots is ...
5 Use Cases for Intelligent Virtual Assistants in HR
Studies show that a virtual assistant can increase efficiency for any business team. In Human ...
6 Uses of Conversational AI for Retail
To offer the best customer experience, a business needs to have efficient, ...
5 Ways Conversational AI Improves Talent Acquisition
Employee recruitment and talent acquisition are naturally very people-focused. That often ...
The Contact Center of the Future: 8 Trends for 2023 and Beyond
This last year saw a shift in needs and priorities. Staffing is normally a top concern ...
Using Conversational AI to Support Employees' Mental Health
Flexible working hours. Mental-health awareness training. Employee assistance programs and surveys. These ...
Supercharging Employee Engagement with Conversational AI
Prior to the COVID-19 pandemic, just
Characteristics of a Well-Designed Customer Onboarding Solution
A well-designed customer onboarding solution leaves customers feeling satisfied and confirms that ...