ENTERPRISE AGENTIC ORCHESTRATION PLATFORM
AI Agents That Actually Work
In the Enterprise
Build and deploy AI Agents and intelligent apps that understand your business and orchestrate complex processes starting from simple interactions. Integrate securely, stay in complete control, and free your team from routine work.
End the Support Ticket Avalanche With AI Agents for Customer Support
Free Your Team from the Grind with DRUID AI Agents for HR
Speed Up Every Transaction and Decision With AI Agents for Banking
Make Complex Policies Simple With AI Agents for Insurance
Boost Student Retention and Revenue With AI Agents for Higher Education
Free Your Staff from Administrative Chaos With AI Agents for Healthcare
Turn Browsers Into Buyers With AI Agents for Retail
- Customer support that drives engagement and loyalty
- Product recommendations that increase basket size
- Order processing that's fast and error-free
- Returns and exchanges that keep customers happy
- Feedback analysis that improves products and services
- Operations insights that optimize inventory and sales
Integrates with any platform including
Integrates with any platform including
Integrates with any platform including
Integrates with any platform including
Integrates with any platform including
Integrates with any platform including
Integrates with any platform including
TELECOM | AUTOMATED QUERY MANAGEMENT
Liberty Shared Services Uses Druid to Deploy Multi-language AI Agents That Automate 65% of Internal Support Queries
Liberty Global transformed internal operations and enabled real-time access to information using Druid AI technology to automate internal queries while improving efficiency and satisfaction.
0%
internal support queries automated and growing towards 75%
+0k
multi-language tickets automated during a 10-month period
0%
of resolutions ranked as highly satisfactory by users
How Druid AI Agents Work
Build
Build your first AI Agents and intelligent applications in days using our platform and pre-built agent library. You stay in control with full visibility into every decision your agents make.
Deploy & Scale
Deploy agents that actually work with your existing data and systems. No perfect datasets required. See measurable ROI as agents learn your business and optimize themselves over time.
Transform
Your agents get smarter, your processes get smoother, your business gets results. Built-in governance means you always know what's happening and why. No black boxes, no surprises.
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“Robust channel engagement for partners. Strong support from Alliance and Local Channel Managers. Commitment from senior leadership.”
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“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
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“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
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“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
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“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
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“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
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“It has provided us with fast access to large data storage. It is easy to use, good documentation, flexible and scalable.”
GARTNER® MAGIC QUADRANT™
Druid AI recognized in the Gartner® Magic Quadrant™ for Conversational AI Platforms
Druid AI has been recognized as a Challenger in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms. We believe this validates our expertise in delivering scalable, enterprise-grade AI agents.
EVEREST GROUP INNOVATION WATCH
Druid AI named a Fast Follower in the Everest report on Agentic AI Products
Being named a Fast Follower in the Everest Group’s Innovation Watch report highlights Druid AI as a rapidly growing, high-performance provider of agentic AI solutions, demonstrating both market maturity and a strong, expanding ecosystem.
THE FORRESTER WAVE™
Druid AI named a Major Contender in The Forrester Wave™
DRUID AI has been recognized as a Major Contender in “The Forrester Wave™: Conversation Automation Solutions for B2B”, showcasing its strong performance in delivering personalized, context-aware conversation automation solutions across B2B customer lifecycle use cases.
IDC MARKETSCAPE
Druid AI recognized as a Major Player in IDC MarketScape report
DRUID AI has been recognized as a Major Player in the “IDC MarketScape: Worldwide Conversational Intelligence and Analytics”, highlighting its strong capabilities in delivering advanced conversational AI and analytics solutions for global enterprises.
CONTENT AND UPDATES
Latest updates from Druid
Discover what's working in enterprise agentic AI, customer success stories, and industry insights.
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